AI consulting for SMEs

AI consulting and implementation that pays off

We find where AI pays off first in your business and build AI agents that work with ERP, CRM and e-mail.

  • 80+ projects
  • 5.0 on Google
  • Clients for 10+ years
  • EU & GDPR first
  • Directly with the managing director

Where are you with AI right now?

wunderwerk offers four ways into AI: consulting and strategy, AI agents for recurring processes, AI in your existing software, and your own AI operating system. Whether you are just starting out or already have a specific use case, we meet you where you are.

AI consulting & strategy

“We know AI can help us, but not where to start.”

In the AI workshop, we examine your processes, data and systems, assess each use case by benefit and effort, and prioritise. You receive a roadmap with concrete steps and an honest ROI assessment, even if the result is: not here yet.

  • AI workshop
  • Potential analysis
  • Roadmap

AI agents & automation

“Quotes, invoices, emails: a lot of our work is still done by hand.”

AI agents read documents, answer enquiries and handle recurring processes, connected to ERP, CRM, email and your specialist software. Your team reviews and decides, the agent takes care of the routine.

  • AI agents
  • Documents
  • Workflows

AI in your software

“Our software works well, but without AI.”

We build language models into your existing application: chat with your data, intelligent search, classification, summaries or recommendations. No rebuild, with clear permissions and traceable answers.

  • LLM integration
  • RAG
  • Chatbot

Your own AI operating system

“Our knowledge is scattered across Excel lists, emails and people’s heads.”

Your own platform that brings data, processes and AI agents together in one place and works with ERP, CRM and the like. We build it step by step, starting with the process that delivers the greatest benefit.

  • AI operating system
  • Platform
  • Data

What businesses actually achieve with AI

For SMEs and mid-sized companies, AI pays off wherever many similar tasks involving documents, enquiries and data come up every day. These are the six use cases businesses typically start with: documents, customer service, quotes, company knowledge, quality inspection and reporting.

Process invoices & documents

Incoming invoices, delivery notes, contracts and forms are read, checked and passed straight to the ERP or DMS. Only exceptions still end up with people.

Take the load off enquiries & customer service

Emails and tickets are recognised, sorted and given a suggested reply; the agent answers standard cases itself, around the clock and in your tone of voice.

Quotes in minutes instead of hours

The enquiry, price lists and your rules produce a draft quote that sales only needs to check and approve. Fewer errors, faster replies to the customer.

Make company knowledge searchable

Search manuals, contracts, tickets and project data via chat, with sources cited and only for authorised users. New employees find answers instead of asking colleagues.

Assure quality with image analysis

Cameras and deep learning detect production defects, material deviations and surface damage before the goods leave the building.

Generate reports & documentation

Process and machine data automatically become reports, logs and records, for example for ISO, GMP or customer requirements.

How does AI get into your business?

An AI project with wunderwerk runs in five steps: initial consultation, AI workshop, prototype in 4 to 6 weeks, integration and operation. Each step has a clear outcome and is commissioned separately, and after each one you decide whether to continue. No black box, no months without results.

  1. 1

    Initial consultation

    30 minutes with the managing director: goals, processes, data. You get an honest assessment of whether and where AI makes sense for you. Free and non-binding.

  2. 2

    AI workshop & potential analysis

    Together with your experts, we gather use cases, assess them by benefit, effort and available data, and choose the first one. The result: a prioritised roadmap with a cost range and ROI assessment.

  3. 3

    Prototype in 4 to 6 weeks

    We implement the first use case with your real data. You see early on how well the AI performs, measure quality and time saved, and decide based on results, not slides.

  4. 4

    Integration & rollout

    Integration with ERP, CRM, email and specialist software, permissions and approval steps, training for your team. The AI works where your people already work.

  5. 5

    Operation & expansion

    Monitoring, quality measurement and maintenance during operation. Then the next use case, until data, processes and AI agents come together in your own AI operating system.

AI writes code. We build software.

Thanks to wunderOS and our wunderFactory.

AI has opened up programming to everyone: anyone can put a prototype together today. Whether it turns into software that holds up in day-to-day operation is decided afterwards – in architecture, security, testing and maintenance over the years. That is exactly where prompting and real expertise part ways.

That is why we built our own operating system: wunderOS runs our company from sales to development. At its heart is the wunderFactory, where our AI agents, the wunderBots, build to the architecture rules, standards and tests from 20 years of software development – led by experienced software architects.

The result is software built noticeably faster and more affordably – in the quality you hire us for. We are AI experts and use that to get the best out of your project.

AI-generated

More software for the same budget

The wunderBots handle the routine work. You pay for architecture, decisions and results – not for legwork.

Live in weeks, not months

From the workshop to the first usable version, with changes after that in days. You see early on what works.

Quality is built in, not bolted on

Tests, reviews and security checks run automatically in the wunderFactory with every change – not just when there is time.

Architects, not prompters

The AI executes, we decide: data model, interfaces, operations. That way your software stays maintainable and extensible five years from now.

Bottom line: Bespoke software on terms that make sense for SMEs too – built with AI, with software architects accountable for it.

Christoph Niedermoser
Christoph Niedermoser on what’s possible for you
Founder & Managing Director

How much will it cost?

Get your non-binding cost estimate for your web, app, software, IT or AI project right away:

AI that keeps your data in-house

With wunderwerk, customer data, contracts and calculations never end up in someone else’s training set. For each use case, you decide which model runs where and what it is allowed to see.

For us as a team from Austria, this isn’t an add-on but the norm: EU & GDPR first.

  • Hosting in the EU, on-premise or private cloud on request

    Your data stays in your ownership and in your infrastructure, if you want it to.

  • Free choice of model

    We are not tied to any AI provider and choose per use case and protection needs.

    Cloud: OpenAI (GPT), Anthropic (Claude), Google (Gemini) or Mistral AI from France, under a data processing agreement and, if you prefer, via Microsoft Azure, AWS or Google Cloud in EU data centres.

    On-premise: open-weight models such as Mistral, Llama, Gemma, Qwen or gpt-oss on your own hardware.

  • Permissions and traceability

    The AI only sees what the respective user is allowed to see. Answers cite their source, decisions stay with people.

  • GDPR and EU AI Act in mind

    We plan documentation, transparency and labelling obligations in from the start instead of retrofitting them.

Not just clients. Partners.

We focus on long-term partnerships. You stay flexible thanks to open standards and clear documentation.

What our clients say:

A selection of our client feedback.

★★★★★5.0 out of 5 stars on Google
★★★★★
Client for 10+ years

Many thanks for building and looking after our online learning platform.

We can wholeheartedly recommend Christoph and his entire team.

Whatever we ask for, almost everything is made possible, and the ongoing personal contact works brilliantly too. Many thanks.

Online learning platform (LMS)
Matthias Fuchs
Matthias Fuchs 🇦🇹
Founder of ziachfuchs.com
★★★★★
Client for 10+ years

We run the online shop thecurtain.shop for made-to-measure curtains and Roman blinds.

Working with wunderwerk was excellent in every respect.

Thanks to their work, we can offer our customers an intuitive, professional shopping experience that perfectly reflects our craftsmanship. Many thanks for the great collaboration!

Product configurator
Lars Leppin
Lars Leppin 🇩🇪
CEO of Lars Leppin GmbH and founder of the "thecurtain.shop" brand
★★★★★
Client for 5+ years

Very likeable wunderworkers! Fast, uncomplicated, competent and always ready to save the world!

Mobile web app
Tobias Furtschegger
Tobias Furtschegger 🇦🇹
Managing Director, plural.at
★★★★★
Client for 15+ years

Highly competent support. Well advised all round.

Chris knows how to solve a problem. Quality has a name: wunderwerk.io

IT solutions
Martin Hautz
Martin Hautz 🇦🇹
bildmaterial.at
★★★★★
Client for 10+ years

We had the wunderworkers develop bespoke industrial software for creating recipes for a highly sensitive industrial process.

The collaboration was extremely professional from the outset: the team quickly understood our complex requirements, implemented them precisely and always paid close attention to maximum reliability and security. I would particularly like to highlight their technical know-how, clean documentation and fast response times for questions or change requests.

The recipe editor is now running in several plants in Sweden, Italy and the Czech Republic.

The software runs reliably, is intuitive to use and our customers are completely satisfied. We can recommend wunderwerk without reservation!

Industrial recipe software
Ernst Lang
Ernst Lang 🇨🇭
CEO of Selvico GmbH, industrial automation technology
★★★★★
Client for 15+ years

wunderwerk built a digital solution for my photography business that has been running stably and reliably for years. The support is top-notch, reliable and competent. I can only recommend them.

Custom software
Toni Niederwieser
Toni Niederwieser 🇦🇹
Photographer
★★★★★
Client for 5+ years

Christoph Niedermoser and his team impressed us with their professionalism, precision and reliability, both in the consulting phase and in the implementation that followed.

Our requirements were implemented perfectly, and the GPS tracking system has now been in successful use in several of our facilities for a number of years.

GPS tracking solution
Andreas Flöck
Andreas Flöck 🇦🇹
Head of IT Project Management, Innsbrucker Soziale Dienste GmbH
★★★★★

Chris and his team gave me superb advice on my app idea. Uncomplicated, fast and professional! Highly recommended!

Mobile app
Sandra Brunner
Sandra Brunner 🇦🇹
★★★★★
Client for 10+ years

We have already implemented and completed several projects together over the past few years.

Professional implementation and personal contact.

Highly recommended!

Business software
Florian Höck
Florian Höck 🇦🇹
Managing Director, ideevo.at
★★★★★
Client for 10+ years

Perfect implementation of our
billiards platform.

A very pleasant collaboration. It was fun! Highly recommended!

Online platform
Paul Bachler
Paul Bachler 🇦🇹
Board member, BC Saustall

🇦🇹 Funding check

Which funding fits now?

Planning a digitalisation project in Austria? KMU.DIGITAL, Austria’s SME digitalisation programme, no longer accepts new applications: its budget is used up, and it will not continue from 2027. As a KMU.DIGITAL Certified Digital Consultant (CDC), I show you in a free funding check which programmes fit your project now.

Christoph Niedermoser
Certified digitalisation consultant

What we clarify in a free 15-minute call with the founder of wunderwerk:

  • Whether your company and your project are eligible
  • Which funding programme is currently open
  • What you need to consider before applying
  • Which costs are eligible

Important: The safe order is: application first, costs afterwards. Only the funding body can decide.

Why us?

Experienced

Over 20 years of project experience, 80+ projects: from industrial applications to a learning platform with over 30,000 users and a PV planner with over 15,000 plans.

Economical

We make sure your investment pays off. If needed, we also support you with marketing.

Innovative

We use modern technologies such as AI in a targeted way – responsibly, for maximum benefit.

Personal

A small developer team, short lines: from the first conversation to the finished software, you deal directly with the managing director.

A true partner

Project finished – what next? We stay by your side for maintenance, new features and support. Some customers have been with us for over ten years.

Independent

You work with us for as long as you like. Thanks to open standards and clear documentation, you are always free to choose.

What else is on your mind?

Many projects touch more than one topic. Here are the other areas in which we support businesses.

Web applications & portals

Custom software, portals and internal tools in the browser.

Web applications and custom software

Mobile app

From an MVP in a few weeks to a finished app for iOS and Android.

Mobile app development

SaaS product

Sell software as a subscription, with trial, billing and multi-tenancy.

Build a SaaS product

Tracking

Locate assets via GPS and LoRaWAN on your own servers.

Tracking solutions

Take over software

Make legacy systems and vibe coding projects stable and maintainable.

Take over and modernise software

AI & automation

Automate processes, connect systems, use AI where it pays off.

AI and automation

Ready to put AI to good use in your business?

Whether it’s a first idea or a specific use case: in the 30-minute initial consultation, we clarify where AI pays off first for you and what the first step looks like.

Frequently asked questions about AI consulting

Your question isn’t here? We’ll answer it directly with the managing director in the free initial consultation.

What does AI consulting actually involve?

AI consulting finds out where AI makes economic sense in your business and how you get there. At wunderwerk, that means a workshop with your experts in which we examine processes, data and systems, assess use cases by benefit and effort and create a roadmap with a cost range. Unlike pure consultancies, we then also implement the roadmap, from prototype to operation.

How much do AI consulting and an AI project cost?

At wunderwerk, the initial consultation is free; after that, you commission each phase separately and know its cost range up front. An AI workshop with potential analysis is a manageable fixed price, and a first prototype usually takes a few weeks of development effort, depending on the use case. Costs depend mainly on the state of your data, the number of systems to connect and the approval steps, and you decide after each step whether to continue. You can get a first estimate via the cost calculator or in the initial consultation.

Is AI worthwhile for SMEs and mid-sized companies?

Yes, if the use case is right. AI pays off wherever many similar tasks come up every day, such as invoices, enquiries, quotes or documentation. wunderwerk works mainly with SMEs and mid-sized companies in Austria, Germany and Switzerland and deliberately starts with a use case whose benefit can be measured in hours and euros, rather than with a grand AI strategy.

What are AI agents, and isn’t ChatGPT or Copilot enough?

AI agents are programs that use language models to complete multi-step tasks on their own: read an email, look up the data in the ERP, draft a quote and submit it for approval. ChatGPT or Copilot is enough for individual texts and research; but as soon as AI is meant to work reliably with your data, automate processes and fit into ERP, CRM or email, you need a solution that knows permissions, data protection and your business rules. That is what wunderwerk builds: AI agents with clear permissions and approval steps, so decisions stay with people, rather than yet another chat window.

What is an AI operating system for businesses?

An AI operating system is your own software that brings a company’s data, processes and AI agents together in one place. Instead of spreading knowledge across Excel lists, Access databases and individual tools, employees and AI agents work on the same data and with the existing systems such as ERP or CRM. wunderwerk builds it step by step, starting with the process that delivers the greatest benefit. More on this on the page AI operating system instead of standard software.

Do we need a lot of data, and which AI models does wunderwerk use?

No, you don’t need large amounts of data to get started with AI: modern language models are pre-trained and work directly with your documents, emails and system data, without any training of your own. wunderwerk grounds answers in your company data with RAG (retrieval-augmented generation) and picks the model for each use case and its protection needs, without being tied to one provider: large cloud models such as GPT (OpenAI), Claude (Anthropic) or Gemini (Google) under a data processing agreement, Mistral AI as a European provider, or open-weight models such as Mistral, Llama, Gemma or Qwen on-premise on your own hardware. We only train custom models when the use case really calls for it, for example image analysis in production.

How long does it take to see the first results?

At wunderwerk, a first AI prototype with your real data is usually ready in 4 to 6 weeks. Before that come the initial consultation and workshop, which together take a few days. This is followed by integration into your systems and rollout in your team, in short steps with regular test versions.

What happens to our data? Is it GDPR-compliant?

Yes, wunderwerk implements AI in compliance with the GDPR: your data stays in your ownership and is not used to train third-party models. wunderwerk hosts in the EU, on-premise or in a private cloud on request, and uses large cloud models only under a data processing agreement. We plan permissions, logging and the obligations under the GDPR and the EU AI Act in from the start. See secure software development for how wunderwerk builds security in from the start.

Can AI be integrated into our existing software, ERP or CRM?

Yes. wunderwerk connects AI via interfaces (APIs) to ERP, CRM, DMS, shop and specialist software, or builds language models directly into your existing application. Your systems remain in place; the AI complements them wherever work has so far been done manually. As a software agency with over 20 years of project experience, wunderwerk knows the integration work that many AI projects fail on.

Who looks after the AI solution once it is live?

wunderwerk keeps looking after AI solutions after rollout, with monitoring, quality measurement, maintenance and further development in live operation. On request, we then implement the next use case on the same data and rules. Some clients have been with us for more than ten years, the Egger Group for example since 2010; open technologies and documentation keep you independent along the way.

Is there funding for AI projects?

Yes, AI and digitalisation projects are funded in Austria, Germany and Switzerland through various programmes, depending on country, region, company size and project. However, KMU.DIGITAL, the Austrian SME programme, no longer accepts new applications and will not continue from 2027. Managing director Christoph Niedermoser is a KMU.DIGITAL Certified Digital Consultant and shows you which programmes apply to your project now, in a free funding check or the initial consultation.

Why wunderwerk as your AI agency, and where are you based?

wunderwerk combines AI consulting and implementation from a single source with over 20 years of project experience and more than 80 projects. We use AI ourselves: our own AI operating system, wunderOS, runs the company from sales to development. wunderwerk is a small team of AI engineers, software architects and full-stack developers with offices in Tyrol, Salzburg, Vienna and Berlin; we work remotely for clients in Austria, Germany and Switzerland and on site in Tyrol, Salzburg, Vienna and Berlin. You talk directly to the managing director and get software that holds up in operation, not a pilot project that gathers dust after the workshop.