Automation for SMEs

Automate processes with integrations that pay off

wunderwerk connects ERP, shop and CRM for SMEs and automates their workflows – the first one goes live in 2 to 6 weeks.

  • 80+ projects
  • 5.0 on Google
  • Clients for 10+ years
  • EU & GDPR first
  • Directly with the managing director

Where are things getting stuck?

At wunderwerk, process automation starts with a specific annoyance, not a buzzword. Four starting points come up most often: workflows that pass through three pairs of hands, systems that don't talk to each other, Excel files running a core process, and input arriving as emails and PDFs.

Automate recurring workflows

“Every enquiry, every quote, every invoice passes through three pairs of hands.”

We map the workflow cleanly once and then let it run: create the enquiry, generate the quote, hand over the order, issue the invoice, send the reminder. Your team only steps in for exceptions.

  • Workflow automation
  • Quote to invoice
  • Approvals

Connect ERP, shop and CRM

“The shop doesn't know what's in stock, and the ERP doesn't know what's been sold.”

We program the interfaces between your systems: items, stock levels, orders, customers and invoices flow automatically to where they are needed. Even with legacy systems that lack a clean API.

  • ERP integration
  • API development
  • System integration

Replace Excel spreadsheets

“Our most important process runs in an Excel file that only one person understands.”

The spreadsheet that has grown over the years becomes a small web application with permissions, history and validation that talks to your systems. The logic stays; the sources of error and competing versions disappear.

  • Replace Excel
  • Web app
  • Data quality

AI automation

“The rule is clear, but the input is emails, PDFs and free text.”

Where rules alone are not enough, AI agents read documents and messages, classify them and pass structured data on to the workflow. With an approval step, traceable and GDPR-compliant in the EU.

  • AI agents
  • Documents
  • Email processing

What SMEs typically automate first

Automation pays off wherever the same data is entered several times or a workflow waits for someone every day. These six workflows are where SMEs usually start.

From enquiry to invoice

An enquiry from the web, email or phone lands in the CRM, becomes a quote, then an order in the ERP once accepted, and finally an invoice, including dunning. No retyping, no asking which version is current.

Shop and ERP in step

Items, prices and stock levels go from the ERP to the shop, orders and customer data back to the ERP, shipping status to the customer. Shopify, WooCommerce, Shopware or a custom shop, connected to SAP, Microsoft Dynamics, BMD, odoo and the like.

Incoming invoices and receipts

Invoices from the inbox are read, matched against purchase order and delivery note, submitted for approval and passed on to accounting or your tax adviser, for example via a DATEV or BMD interface.

Maintain master data only once

Customers, suppliers, items and employees are created in one system and automatically synchronised to CRM, ERP, ticketing system, newsletter tool and time tracking. One truth instead of five versions.

Reports that write themselves

Revenue, utilisation, open items or production figures are pulled from the source systems and delivered as a dashboard or Monday report. Nobody builds the Excel analysis on a Friday any more.

Onboarding, service and notifications

New customer, new employee, new order: set up access, send documents, assign tasks, keep customers informed of the status. All triggered by the event, not by a calendar reminder.

n8n, low-code or custom code?

wunderwerk chooses the tool by workflow, data volume and risk: n8n or Make for standard workflows between cloud tools, programmed integrations for core processes, a custom web app when the workflow needs a user interface. Not every automation needs bespoke software, and not every one holds up with a construction kit.

As a software agency with over 20 years of project experience and 80+ projects, we know both sides and have been building integrations with ERP, CRM, shop and industry-specific systems for years.

  • n8n and Make for standard workflows

    Notifications, simple hand-offs between cloud tools, forms into the CRM. Quick to build, easy for your team to follow, self-hosted in the EU on request.

  • Programmed integrations for core processes

    When stock levels, prices, orders or invoices are flowing, you need error handling, retries, logging and tests. We program that in TypeScript or PHP, cleanly documented.

  • Your own web app when the workflow needs a user interface

    Approvals, checks, special cases and reports get a small application that replaces Excel and talks to the systems behind it.

  • Even without an API

    We connect legacy systems without an interface via the database, file export, email or automated user interfaces. Cleanly encapsulated, so that a later system change does not break the workflow.

How your automation project works

A process automation project with wunderwerk runs in five steps, from the free initial consultation to operation, rather than as one big project that changes everything at once. We start with the workflow that costs the most time, and you decide after each step whether to continue.

  1. 1

    Initial consultation

    30 minutes with the managing director: which workflows are a nuisance, which systems are involved, where hours are being lost. You get an honest assessment of what can and cannot be automated. Free and non-binding.

  2. 2

    Workflow analysis

    Together with the people who run the process today, we map it out: steps, systems, exceptions, data fields. We check the interfaces of your systems and assess each workflow by time saved and effort. The result: a prioritised plan with a cost range.

  3. 3

    First workflow in 2 to 6 weeks

    We implement the most important workflow first, with real data and an approval step for as long as you don't yet trust the result. From day one, you measure how many cases run through without intervention.

  4. 4

    Integration & rollout

    Interfaces to ERP, CRM, shop and accounting, error handling and logging, permissions, training for your team. The automation runs where your people already work.

  5. 5

    Operation & next workflow

    Monitoring, maintenance and adjustments when systems or rules change. Then the next workflow, until individual automations become an end-to-end process, with AI agents for the unstructured parts if you wish.

AI writes code. We build software.

Thanks to wunderOS and our wunderFactory.

AI has opened up programming to everyone: anyone can put a prototype together today. Whether it turns into software that holds up in day-to-day operation is decided afterwards – in architecture, security, testing and maintenance over the years. That is exactly where prompting and real expertise part ways.

That is why we built our own operating system: wunderOS runs our company from sales to development. At its heart is the wunderFactory, where our AI agents, the wunderBots, build to the architecture rules, standards and tests from 20 years of software development – led by experienced software architects.

The result is software built noticeably faster and more affordably – in the quality you hire us for. We are AI experts and use that to get the best out of your project.

AI-generated

More software for the same budget

The wunderBots handle the routine work. You pay for architecture, decisions and results – not for legwork.

Live in weeks, not months

From the workshop to the first usable version, with changes after that in days. You see early on what works.

Quality is built in, not bolted on

Tests, reviews and security checks run automatically in the wunderFactory with every change – not just when there is time.

Architects, not prompters

The AI executes, we decide: data model, interfaces, operations. That way your software stays maintainable and extensible five years from now.

Bottom line: Bespoke software on terms that make sense for SMEs too – built with AI, with software architects accountable for it.

Christoph Niedermoser
Christoph Niedermoser on what’s possible for you
Founder & Managing Director

How much will it cost?

Get your non-binding cost estimate for your web, app, software, IT or AI project right away:

Not just clients. Partners.

We focus on long-term partnerships. You stay flexible thanks to open standards and clear documentation.

What our clients say:

A selection of our client feedback.

★★★★★5.0 out of 5 stars on Google
★★★★★
Client for 10+ years

Many thanks for building and looking after our online learning platform.

We can wholeheartedly recommend Christoph and his entire team.

Whatever we ask for, almost everything is made possible, and the ongoing personal contact works brilliantly too. Many thanks.

Online learning platform (LMS)
Matthias Fuchs
Matthias Fuchs 🇦🇹
Founder of ziachfuchs.com
★★★★★
Client for 10+ years

We run the online shop thecurtain.shop for made-to-measure curtains and Roman blinds.

Working with wunderwerk was excellent in every respect.

Thanks to their work, we can offer our customers an intuitive, professional shopping experience that perfectly reflects our craftsmanship. Many thanks for the great collaboration!

Product configurator
Lars Leppin
Lars Leppin 🇩🇪
CEO of Lars Leppin GmbH and founder of the "thecurtain.shop" brand
★★★★★
Client for 5+ years

Very likeable wunderworkers! Fast, uncomplicated, competent and always ready to save the world!

Mobile web app
Tobias Furtschegger
Tobias Furtschegger 🇦🇹
Managing Director, plural.at
★★★★★
Client for 15+ years

Highly competent support. Well advised all round.

Chris knows how to solve a problem. Quality has a name: wunderwerk.io

IT solutions
Martin Hautz
Martin Hautz 🇦🇹
bildmaterial.at
★★★★★
Client for 10+ years

We had the wunderworkers develop bespoke industrial software for creating recipes for a highly sensitive industrial process.

The collaboration was extremely professional from the outset: the team quickly understood our complex requirements, implemented them precisely and always paid close attention to maximum reliability and security. I would particularly like to highlight their technical know-how, clean documentation and fast response times for questions or change requests.

The recipe editor is now running in several plants in Sweden, Italy and the Czech Republic.

The software runs reliably, is intuitive to use and our customers are completely satisfied. We can recommend wunderwerk without reservation!

Industrial recipe software
Ernst Lang
Ernst Lang 🇨🇭
CEO of Selvico GmbH, industrial automation technology
★★★★★
Client for 15+ years

wunderwerk built a digital solution for my photography business that has been running stably and reliably for years. The support is top-notch, reliable and competent. I can only recommend them.

Custom software
Toni Niederwieser
Toni Niederwieser 🇦🇹
Photographer
★★★★★
Client for 5+ years

Christoph Niedermoser and his team impressed us with their professionalism, precision and reliability, both in the consulting phase and in the implementation that followed.

Our requirements were implemented perfectly, and the GPS tracking system has now been in successful use in several of our facilities for a number of years.

GPS tracking solution
Andreas Flöck
Andreas Flöck 🇦🇹
Head of IT Project Management, Innsbrucker Soziale Dienste GmbH
★★★★★

Chris and his team gave me superb advice on my app idea. Uncomplicated, fast and professional! Highly recommended!

Mobile app
Sandra Brunner
Sandra Brunner 🇦🇹
★★★★★
Client for 10+ years

We have already implemented and completed several projects together over the past few years.

Professional implementation and personal contact.

Highly recommended!

Business software
Florian Höck
Florian Höck 🇦🇹
Managing Director, ideevo.at
★★★★★
Client for 10+ years

Perfect implementation of our
billiards platform.

A very pleasant collaboration. It was fun! Highly recommended!

Online platform
Paul Bachler
Paul Bachler 🇦🇹
Board member, BC Saustall

🇦🇹 Funding check

Which funding fits now?

Planning a digitalisation project in Austria? KMU.DIGITAL, Austria’s SME digitalisation programme, no longer accepts new applications: its budget is used up, and it will not continue from 2027. As a KMU.DIGITAL Certified Digital Consultant (CDC), I show you in a free funding check which programmes fit your project now.

Christoph Niedermoser
Certified digitalisation consultant

What we clarify in a free 15-minute call with the founder of wunderwerk:

  • Whether your company and your project are eligible
  • Which funding programme is currently open
  • What you need to consider before applying
  • Which costs are eligible

Important: The safe order is: application first, costs afterwards. Only the funding body can decide.

Why us?

Experienced

Over 20 years of project experience, 80+ projects: from industrial applications to a learning platform with over 30,000 users and a PV planner with over 15,000 plans.

Economical

We make sure your investment pays off. If needed, we also support you with marketing.

Innovative

We use modern technologies such as AI in a targeted way – responsibly, for maximum benefit.

Personal

A small developer team, short lines: from the first conversation to the finished software, you deal directly with the managing director.

A true partner

Project finished – what next? We stay by your side for maintenance, new features and support. Some customers have been with us for over ten years.

Independent

You work with us for as long as you like. Thanks to open standards and clear documentation, you are always free to choose.

What else is on your mind?

Many projects touch more than one topic. Here are the other areas in which we support businesses.

Web applications & portals

Custom software, portals and internal tools in the browser.

Web applications and custom software

Mobile app

From an MVP in a few weeks to a finished app for iOS and Android.

Mobile app development

SaaS product

Sell software as a subscription, with trial, billing and multi-tenancy.

Build a SaaS product

Tracking

Locate assets via GPS and LoRaWAN on your own servers.

Tracking solutions

Take over software

Make legacy systems and vibe coding projects stable and maintainable.

Take over and modernise software

AI consulting

Find out where AI really takes work off your hands.

AI consulting

Which workflow costs you hours every week?

Bring it to the initial consultation. In 30 minutes we will clarify whether and how it can be automated, which integrations it needs and what the first step costs.

Frequently asked questions about process automa­tion and inte­grations

Question not listed? We will answer it directly with the managing director in the free initial consultation.

What does process automation mean in practice?

Process automation means that a recurring workflow, for example from enquiry through quote and order to invoice, runs without data being transferred manually between systems. Software takes over the routine steps; people only decide on exceptions. wunderwerk implements this with integrations between your existing systems, workflow tools such as n8n and, where necessary, custom software.

How much does process automation cost?

The cost of process automation depends on the number of systems, the quality of their interfaces and the exceptions in the workflow. wunderwerk implements a simple n8n automation between two cloud tools in a few days; a programmed ERP integration with error handling and tests takes a few weeks. The initial consultation is free, and after that each phase is commissioned separately: before every step we give you a transparent cost range, and you decide whether to continue. You can get an initial estimate via the cost calculator or in the initial consultation.

How long does it take until the first automation is live?

At wunderwerk, the first automated workflow is usually live within 2 to 6 weeks, depending on systems and exceptions. Before that come the initial consultation and the workflow analysis, which together take a few days. Further workflows follow in short steps, each with a measurable result.

n8n, Make or Zapier, or custom software after all?

For standard workflows between cloud tools, n8n or Make are enough, and wunderwerk is happy to use them, self-hosted in the EU on request. As soon as stock levels, prices, orders or invoices are flowing, large data volumes are involved or a workflow needs its own user interface with approvals, we program the integration in TypeScript or PHP or build a small web application: with error handling, logging, tests and documentation. The workflow analysis shows which option fits.

Can you connect our ERP, CRM or shop?

Yes. wunderwerk programs interfaces (APIs) to SAP, Microsoft Dynamics, odoo, BMD, DATEV, HubSpot, Salesforce, Shopify, WooCommerce, Shopware and many industry-specific systems. Your systems stay in place; we add the data flow wherever data is retyped today. An overview of your systems and their interfaces is enough for an initial assessment.

What if our system has no interface? And when does RPA make sense?

wunderwerk connects a system without an interface another way, for example directly via the database, via file export and import, by email or through an automated user interface (RPA). RPA (Robotic Process Automation) clicks through existing screens the way a person would; it is quick to set up but fragile as soon as a screen changes, so we only use it when no other connection is possible. We encapsulate every such connection so that the workflow survives when the legacy system is replaced later.

How do you replace an Excel solution without losing the logic?

wunderwerk replaces an Excel solution by reading the spreadsheet first, not the wish list: formulas, rules and special cases are documented together with the people who use it. They become a small web application with permissions, history and validation that talks to your systems. The old file keeps running in parallel until the results match.

Is it GDPR-compliant? Where is the data processed?

Yes. wunderwerk hosts automations and integrations in the EU, on your own infrastructure or in a private cloud if you wish; we also run n8n self-hosted. Access is logged, permissions are mapped and data processing agreements are concluded with all services involved. As a team from Austria, this is standard practice for us. See secure software development for how wunderwerk builds security in from the start.

Who looks after the automations once they are running?

On request, wunderwerk runs and maintains your automations and integrations: monitoring, error handling, maintenance and adjustments when systems, interfaces or rules change. Because we work with open technologies such as n8n, TypeScript and PHP and document every workflow, it stays clear what happens where. We have looked after many clients for more than ten years.

Is there funding for digitalisation and automation?

Yes, digitalisation and automation projects are funded in Austria, Germany and Switzerland through various programmes, depending on country, region, company size and project. However, KMU.DIGITAL, the Austrian SME programme, no longer accepts new applications and will not continue from 2027. Christoph Niedermoser, founder of wunderwerk, is a KMU.DIGITAL Certified Digital Consultant. We clarify which programmes suit your project now in a free funding check or in the initial consultation.

Why wunderwerk for process automation and integrations?

wunderwerk does both, workflow tools and software development, and chooses the tool by workflow rather than by sales interest. wunderwerk software GmbH is a small, well-coordinated team of software architects, full-stack developers and AI engineers with over 20 years of project experience and 80+ projects, headquartered in St. Ulrich am Pillersee (Tyrol, Austria) with offices in Salzburg, Vienna and Berlin. We work for SMEs in Austria, Germany and Switzerland, remotely and on site, and you talk directly to the managing director.